Excellence in diabetes

  6 Herzl Rosenblum, Sea & Sun, Tel-Aviv

Terms of Use; Protection of Privacy Policy

(Hereinafter: ‘the Site Policies’)

Welcome to the Internet Site of DMC (hereinafter: ‘the Site’) operated by the company Diabetes Medical Center Ltd., private company no. 514449040 (hereinafter: ‘the Company’).

The following instructions shall apply to your use of the Site and constitute the legal basis for every matter between you and the Company. Therefore, please print and read the Site Policies with great care. Your use of the Site constitutes your consent to what is stated in these Site Policies. Insofar as you do not agree to what is stated in these Site Policies, please do not make use of the Site.

  1. General
    • 1.1. The Site Policies below also include the Protection of Privacy Policy, which appears on page 5 below and which constitutes an integral and inseparable part hereof.
    • 1.2. The Site Policies below are written in the masculine for the sake of convenience only, but naturally they should be regarded as also relating to women.
    • 1.3. In these Site Policies, you shall be defined below by one of the terms: ‘you,’ ‘the customer,’ ‘the user.
    • 1.4. The titles of the sections were provided for the sake of convenience, and they should not be used to interpret this document.
    • 1.5. The Company reserves the right to change the Site Policies from time to time at its sole discretion, without needing to give any warning and/or notice.
    • 1.6. The user agrees that the Company’s computer records regarding the operations carried out through the Site shall constitute prima facie evidence of their correctness.
    • 1.7. The Site and these Site Policies include information that relates to the field of medicine. This material is presented for information purposes only and should not be regarded as a substitute for advice that the user should obtain from a physician or pharmacist. Information that is included on the Site or in these Site Policies should not be used in order to diagnose any illness or physical problem, and it should not be regarded as an instruction or recommendation of a method of treatment, prevention or control with respect to any disease or physical problem.
    • 1.8. The use of the Site and the content thereon is made ‘as is,’ i.e., without any possibility of intervention or change by any user and for private purposes only. It is completely prohibited to use the Site and/or its content, in whole or in part, for commercial purposes. The content should not be used in whole or in part in order to copy, amend, change, reproduce, broadcast, present, advertise, transfer, sell or distribute it in any way whatsoever by any user, without the Company’s prior written consent.
    • 1.9. The Site Policies apply to the use of the Site and the services included on it by means of any computer or other communication device (such as a cellular phone, various kinds of tablet devices, etc.).
  2. Liability
    • 2.1. The Company and/or anyone acting on its behalf shall not be liable and shall not pay for any damage of any kind or type whatsoever, direct, indirect, consequential or special, that will be caused to the user and/or a third party, as a result of any use of the Site – irrespective of what the cause of action may be – including a loss of income and/or loss of profit that will be caused for any reason whatsoever.
    • 2.2. The Company does everything that it can to ensure that the information presented on the Site will be the most complete and accurate information. However, it should be clarified that inaccuracies or errors may appear on the Site, in good faith. The information presented on the Site is presented ‘as is’ and the Company shall not have any liability arising from inaccuracies and/or errors.
    • 2.3. Subject to every law, the Company shall not be liable for any damage of any kind that will be caused to the customer or anyone acting on his behalf, if any information that the customer input during the act of making the order will be lost or reach any party that is not the Company and/or any unauthorized use of it will be made.
    • 2.4. The Site may contain links to other sites that are operated independently. Linked sites may have notices or a privacy policy of their own, which we suggest that you read if you are visiting them. Insofar as linked sites that you visit are not owned or controlled by the Company, the Company is not liable for the content, use or privacy procedures of such sites.
  3. Intellectual property 
    • 3.1. All the intellectual property rights in the Site, including the patents, copyrights, designs, methods and commercial secrets are the property of the Company only. These rights apply, inter alia, to the graphic design of the Company’s Site, the databases on it, the computer code of the Site, its Internet address and any other detail relating to its operation.
    • 3.2. No information from the Site (including trademarks, pictures, texts and computer code) shall be copied, reproduced, distributed, sold, marketed or translated without obtaining the prior, written and express permission of the Company.
    • 3.3. No commercial use shall be made of the data published by the Company, in the Company’s database or in other items published on it, without obtaining the Company’s prior written consent.
    • 3.4. The Company’s name and the Company’s trademarks (whether registered or not) are all solely the property of the Company. No use shall be made of them without obtaining its prior written consent.
    • 3.5. Icons, any information and/or display that appear on the Site, including graphics, design, a verbal presentation, trademarks, logos and the editing and presentation of the aforesaid are the sole property of the Company or its suppliers (as applicable). Any use of this property of the Company or its suppliers (as applicable) shall be made solely in accordance with the provisions of these Site Policies.
    • 3.6. No use shall be made of any trademark or design of a product that appear on the Site or of photographs that appear on the Site, which are protected intellectual property, both pursuant to Israeli law and pursuant to international conventions to which Israel is a party.
    • 3.7. If for any reason you think that a certain intellectual property right of yours has been infringed, in that certain content on the Site belongs to you, please contact us by means of the methods of communication listed in Section 7 of the Site Policies  below.
  4. Release from liability; waiver 
    • 4.1. The Site, the content and the services are provided as is, according to availability and with all the mistakes, without liability of any kind, express or implied. The Company is not liable for the commercial quality of the information or for its suitability for any purpose.
    • 4.2. The Company does its best to ensure the accuracy of the information that is presented on the Site and that it is up to date. However, the Company cannot fully guarantee the degree of accuracy, detail and frequency and update of the information that is made available to the user. For this reason, the Company and anyone acting on its behalf, including employees, shareholders, directors, managers, officers or advisers are not responsible (expressly or by implication) for any inaccurate information or omission of information, for any damage that will be caused as a result of a change in the information or in material presented on the Site by a third party, for any direct or indirect damage, irrespective of its cause, source, nature or consequences, that is caused as a result of accessing or being unable to access the Site, and as a result of use of the Site (including any damage or virus that may damage the user’s computer system).
    • 4.3. The Company makes no representation or declaration that the Site, the content and the services will be provided without bugs or without disruption, that the bugs will be fixed, or that the service or the servers containing the information included in the service are protected against damaging elements, including, but not only, viruses. The user declares that his use of the service is at his sole risk.
    • 4.4. The Company shall not be liable for any loss or damage of any kind whatsoever (including, but not only, direct, indirect, economic, exemplary, special, punitive, incidental or consequential damage) relating, directly or indirectly, to the Site, the content, the services, an inability to make use of them, a computer, a mobile device or other equipment of the user, including, but not only, damage as a result of a security breach, loss and/or unauthorized use of the user name and password, or viruses, bugs, malicious interference, fraud, mistake, omission, disruption, fault, delay in operation or transmission, a fault in the computer system or the network or any technical or other failure, including, but not only, the precision of the results, or any other malfunction, whether it was foreseeable or not, whether by agreement, the Company’s negligence, absolute liability or in tort.
    • 4.5. The Company shall not be liable to the user or to any other party for loss, damage or harm, including, but not only, death or personal injury, all of which to the extent permitted by law.
    • 4.6. The Company is not liable for actions, content or information or third parties, and the user releases the Company from any claim and damage, whether known or unknown, derived from or related to a claim against such third parties.
    • 4.7. The Company does not guarantee that the use of the Site, the content and the services is in accordance with the provisions of the law in any jurisdiction, but only in the jurisdiction of the State of Israel. By accessing or making use of the Site, the content and the services, you declare that all of your activities are legal in any jurisdiction where you enter or make use of the service.
  5. Indemnification
    • 5.1. The user undertakes to indemnify the Company, its employees, managers or anyone acting on its behalf for any damage, loss, loss of profit, payment or expense that will be caused to them, including attorneys’ fees and trial costs, for a breach of these Site Policies.
  6. Additional terms
    • 6.1. These Site Policies describe and constitute the whole relationship between the Company and you.
    • 6.2. Your rights and/or obligations pursuant to these Site Policies may not be assigned to another. The Company may transfer its rights and/or obligations to another. Your rights will not be prejudiced in such a case.
    • 6.3. The interpretation and enforcement of these Site Policies and/or any act or dispute deriving herefrom shall be carried out in accordance with the laws of the State of Israel and shall be adjudicated, if necessary, in the court in Tel-Aviv-Jaffa.
    • 6.4. The Company reserves its right to change these Site Policies from time to time. The current Site Policies that will be published on the Site shall bind the users of the Site and persons carrying out operations on it.
  7. Customer service
    • 7.1.For further details regarding the Site and its operations, it is possible to contact the Company’s customer service by one of the following methods:
      • By telephone: *8028 or 03-6900333, between the hours 9:00-18:00;
      • By email: office@dmc.org.il;
      • By fax: 03-6475662;
      • By mail: Diabetes Medical Center, 6 Herzl Rosenblum Street, Sea and Sun Compound, Tel-Aviv-Jaffa 6937947.

Protection of Privacy Policy

We respect your privacy. We are pleased to bring to your attention our Protection of Privacy Policy, in order to give you details regarding the manner of collecting, using and disclosing the information that will be collected by us.

It should be emphasized that this Protection of Privacy Policy constitutes an integral part of the Site Policies which appear starting on page 1 above.

  1. Delivery of information
    In order to guarantee the proper provision of the service for you, the information that you will deliver to us shall be kept in our database. The delivery of the information is solely conditional upon your desire and consent and you have no obligation to delivery it (even though without delivering certain information it is possible that we shall not be able to provide you with all the services that you will request).By entering your details into the Site, you declare that it has been brought to your attention and you agree that information that you have delivered and will deliver to us will be kept in our database, will be improved and used in order to provide our services, in order to market our services and products and those of third parties and for the purpose of marketing and medical research.
  1. Whom to contact with regard to information about you
    Any question relating to our use of information about you may be referred to us by contacting the Company’s customer service as stated in Section 7 of the Site Policies above
  1. The sources by means of which we collect information about you
    The information that we are collecting about you reaches us in the following ways:

    • Through our Internet site (‘the Site’);
    • Through service meetings or marketing meetings that we hold with you;
    • Through our telephone response and our customer service department.
  1. What is the information that we collect about you?
    he information that is collected about you may include:

    • Personal identity details 
      Including name, ID no., full address, email address, telephone numbers and date of birth;
    • Medical information 
      If you chose to tell us your type of diabetes, the treatment that you receive in order to treat it, the name of your health fund and the name of your physician, we shall also keep this information.
    • Details for the purposes of segmentation
      In general, how you initially contacted us (for example, within the framework of which campaign), when we spoke or met, which services you received from us or in which services you expressed an interest, whether you gave us your consent to send advertising material;
    • Details that we are required to keep according to law 
      Including consents to send advertising material that were given through the Site, an electronic message or recordings of such consents that were given within the framework of telephone conversations;
    • Information that is not personal
      Information that does not disclose your personal identity that we collect by means of various technological methods, about which we shall say more in Section 11 below.
  1. Why we need information about you and how we use it (‘the purposes’)?
    We need information about you for all or some of the following purposes:

    • In order to contact you as a part of the course of our business and as stated in the Site Policies;
    • In order to improve the quality of our service and the quality of the security services;
    • In order to send you important information relating to changes in the terms of the transaction or the service, changes in the privacy policy and changes in the Site, and other administrative information;
    • For statistics, research, analysis and preparing customer satisfaction surveys;
    • So that we can tailor and offer you a variety of products and services that may suit you;
    • For direct mailing, as this term is defined in the Protection of Privacy Law, 1981, including the sending of newsletters, whether the mailing is done by us or through an outside company;
    • So that we can tailor for you personally your experience of using the Site by presenting information and advertising that is tailored for you;
    • In order to identify you when you contact us in an electronic message and through the Site;
    • In order to identify you when you contact our service centers or when you request information;
    • In order to improve, amend, consolidate and enhance the information about you that is in our possession and that relates to you (whether we are speaking of information that was given to us by you, or we are speaking of information that we received from a third party);
    • For the purposes of managing our infrastructure and business activity and operating in accordance with policy rules and internal procedures, including those relating to carrying out audits, bookkeeping (accounts), finance and account management, charges and collection, and data management systems;
    • For the purposes of investigating and resolving complaints and handling requests for access to information or correcting it;
    • In order to comply with the requirements of statute and regulatory obligations, including with regard to legal proceedings, orders of authorities, and so on;
    • For the purpose of establishing and protecting legal rights; in order to protect our activities, our rights, our privacy, our security or our property, whether belonging to us and/or companies affiliated with us, you or others; and to allow us to protect our rights, to receive remedies or limit our damage.
  1. Transfer of information
    The information about you is available only to a limited number of employees at our Company. Moreover, the information about you can be delivered to third parties, as stated below. We should emphasize that in any case a third party that will receive information from us is bound to act in accordance with the purposes of this policy and to protect confidentiality in accordance with the provisions of every law.
    We can make information about you available for:

    • Our service providers
      External service providers, attorneys or external professional advisers, service providers of the telephone service, information technology (IT) systems, support and storage service providers, printing service providers, mail services, courier and message sending services, advertising, marketing, market research and analysis, banks and financial institutions that serve our account, insurers, document and record keeping providers, and suppliers and third party contractors that assist us in managing similar business operations;
    • Government authorities and third parties involved in legal proceedings
      We can share information about you with Government or public authorities, including, but without limiting the generality of the aforesaid: the Enforcement Office, the courts, law enforcement authorities, the tax authorities, and other investigation authorities, as well as third parties in civil legal proceedings and their accountants, financial managers, attorneys and other advisers and representatives, insofar as we think fit, necessary and proper in order to: (a) comply with the applicable law; (b) to respond to legal proceedings; (c) to reply to requests from public and Government authorities; (d) to enforce our terms; (e) to protect our operations; (f) to protect our right, privacy, security or property, whether belonging to us or to others; and (g) to allow us to enforce our rights to be granted remedies or to limit our damage;
    • Additional third parties
      We shall not sell your information to a third party, but we can also share information with business partners, parties financing us, potential buyers or any party or offeree in any restructuring, merger, sale, joint venture, transfer or any transaction that relates to all or some of our business, property or shares, all of which subject to and pursuant to statute, subject to the performance of a contractual or statutory obligation and subject to the aforesaid party protecting the confidentiality of the information.
  1. Security
    We shall adopt technical, physical, legal and organizational measures in accordance with the laws and instructions that apply with regard to privacy and data security. Unfortunately, the storage and transfer of information by electronic means, including over the Internet, can never be 100% safe. Therefore, when delivering information about you, you waive, subject to every restriction that exists in every law regarding such a waiver, every complaint and/or claim against the Company, Diabetes Medical Center Ltd. or any third party that operates on its behalf in this regard. In any case, if you have a reason to believe that your transaction with us is no longer safe (for example, if you feel that the security of information that you shared with us has been endangered), please inform us by means of the communications in Section 7 of the Site Policies.
  1. Period of holding the information
    We shall keep information about you for the period essential for ensuring the purposes stated in this privacy policy, unless a longer period of holding it is required or permitted by statute.
  1. Contact you with marketing offers 
    • 9.1. We may provide you with marketing information about services that we offer and about products and services of third parties that are related to the services that we offer (‘marketing offers’). If you gave your express consent, we can also send you such marketing offers by email, SMS and automatic dialing systems.
    • 9.2. If we negotiated with you with respect to one of the services that we offer, and you did not ultimately buy any service from us, we can, even if you did not give your specific consent, send you marketing offers with respect to such services, or similar ones, by email, SMS and automatic dialing systems, unless you notify us in writing (or by any other means stated in the marketing offer) that you are not interested in receiving marketing offers, in general or of a specific kind.
    • 9.3. If you are not interested in receiving marketing offers any longer on a regular basis, you may request this in writing and/or by contacting us by email, by the communication means stated in Section 7 of the Site Policies above, so that we stop sending you marketing offers.
    • 9.4. When you receive marketing offers from us by email, you can choose not to receive marketing notices by email by clicking on the link to be removed from the mailing list that is found in every email of this kind, or by contacting us via the means of communication listed in Section 7 of the Site Policies above.
    • 9.5. We aim to respond to your requests not to receive marketing offers within a reasonable time. Please note that if you choose not to receive marketing transactions from us, we can still send you important administrative correspondence and similar notices that we are entitled to send you pursuant to any law or agreement.
  2. Requests for access, correction and deletion
    You are entitled to inspect and request to correct or delete information about yourself that is not correct, complete, clear or up-to-date, all of which in accordance with the conditions provided in the law. Insofar as you wish to do so, please contact us via the means of communication stated in Section 7 of the Site Policies above Please note that some of the information may be excluded from rights of inspection, correction or deletion according to law, with respect to documentation regarding your use of the services that we supply.
  1. Non-personal’ information that we collect 
    • 11.1. ‘Non-personal’ information is any information that does not expose your personal identity, which we collect by means of various technological methods (our Internet Site, emails, etc.). For example:
      • By means of your Internet browser: certain information is collected by most Internet sites, such as your IP address (namely, the address of your computer on the Internet), screen resolution, type and version of operating system, type and version of Internet browser, the time that you visited a certain page and the pages that were visited. We use this information for purposes such as calculating the number of users of the Site, helping to diagnose problems on the server and managing the Site.
      • Use of cookies: cookies are pieces of information that are stored directly on the computer that you use. Cookies allow us to identify your computer and to collect information such as the type of Internet browser, the time you stay at the Site, the pages that were visited, language preferences, etc. We can use this information for security purposes, assisting navigation, presenting information more efficiently, personally tailoring your experience when you visit the Site, or in order to collect statistical information about the use of the Site.Cookies also allow us to present advertisements or offers that may reasonably be assumed to be suitable for you. In other words, we can use cookies in order to learn your surfing preferences on our Site (or other sites that work with us), and your responses to various advertisements that are presented on them, and thereby to present relevant advertisements to you.You can refuse to accept cookies that we use by changing your browser definitions. However, if you do not agree to accept these cookies, you may experience a little inconvenience in your use of the Site.
      • Use of pixel tags, web beacons, clear GIFs or other similar technologies: we may use these technologies on some of the Site’s pages and in HTML format emails in order, inter alia, to monitor actions of users of the Site and email correspondents, to measure the success of our marketing campaigns and to compile statistics with regard to the use of the Site and the rate of the responses.
      • Use of log files our Internet servers automatically record certain information that your browser or cellular device sends each time you visit each Internet site. Server records may include information such as your Internet request, your IP address, the browser type, the browser language, referral/exit pages and URL addresses, the type of platform, the number of clicks, domain names, landing pages, pages that were viewed and the order of those pages, the amount of time that was recorded on certain pages, the date and time of your request.
    • 11.2. In order to understand, analyze and use non-personal information, we may use analyzing servers belonging to third parties. We emphasize that usually these third parties give us an undertaking that they will not make any use of this information beyond what is essential in order to assist us. Without derogating from the aforesaid, we should point out that we can disclose the non-personal information stated above for any purpose, except where we are required to act otherwise according to the provisions of statute.
  1. International users of the Site 
    If you are a user that enters our Internet Site or a user of our services from any area that has laws or regulations relating to privacy, the collection of personal information, the use or disclosure or any other matter that is regulated in the Site Policies, which are different from the laws of the State of Israel, please known that by using the Site and our service, you subject yourself to Israeli law and this Protection of Privacy Policy.
  1. Changes to this polic
    We examine this Privacy Policy regularly and reserve the right to make changes at any time, in order to take into account changes in the conduct of our operations and statutory requirements. We shall place updates to this policy from time to time on the Site.
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